Preorder Policy

Preorder products are products offered before their expected release or before inventory arrives at Seven Realms. Payment is collected when the order is placed unless the product listing states otherwise.

Release Dates and Allocations

Release dates are estimates supplied by publishers, manufacturers, and distributors and may change. Product images, contents, packaging, pricing, and allocations may also change before release. A preorder does not create a guarantee against delays, allocation reductions, or manufacturer cancellation. If we cannot fulfill a preorder, we will cancel the affected item and issue the applicable refund.

Orders Containing Multiple Products

An order containing preorder and in-stock products normally ships only after every item is available. An order containing multiple preorders normally ships after the final item arrives. Place separate orders when products need to ship separately.

Cancellation Requests

Cancellation requests must be submitted to sales@7realms.net with the order number. We cannot guarantee cancellation after fulfillment begins. Approved cancellations may be subject to payment-processing costs or a restocking/cancellation fee when permitted by law and disclosed for the applicable product. Trading card game products may have additional restrictions because market prices and allocations can change rapidly.

Price Changes

The confirmed preorder price applies unless the listing expressly discloses that manufacturer pricing, tariffs, or other required charges remain subject to change. We do not provide retroactive price matching when a product’s price changes after purchase.